Privacy Policy

Legal Document

How We Handle and Protect Your Personal Data

Last updated: October 14, 2024. Learn how we collect, use, and protect your personal information.

Data protected by LGPD (Brazilian General Data Protection Law) Transparency in use Your rights guaranteed
📌 By using and accessing any of our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Policy on the Site, update the "Last updated" date, and take other steps required by applicable law.

What Personal Information We Collect

The types of information we obtain depend on how you interact with our Site and use our Services.

Contact
Name, address, phone number, and email
Order
Billing, shipping, and payment confirmation
Account
Username, password, and security questions
Purchases
Viewed items, cart, loyalty, and reviews
Support
Communications you send us
Usage
Device, browser, IP, and interactions via cookies
Third Parties
Payment processors, partners, and Shopify

How We Use Your Information

Products and Services
Process payments, orders, returns, and manage your account
Marketing
Send promotional communications via email, SMS, or mail
Security
Detect and investigate fraudulent or illegal activities
Support
Respond to you and continuously improve our services

Cookies

We use Cookies to improve our Site and Services, remember your preferences, and perform usage analytics. Most browsers automatically accept Cookies, but you can opt out in your browser settings.

For specific information about the Cookies used by Shopify, please see shopify.com/legal/cookies.

How We Disclose Your Information

We may disclose your personal information in the following circumstances:

  • With vendors and service providers (IT, payments, logistics, customer service)
  • With business and marketing partners, according to their own privacy notices
  • When you instruct or consent to disclosure to third parties
  • With affiliates within our corporate group
  • In connection with business transactions (merger, acquisition) or legal obligations

We do not use or disclose sensitive personal information without your consent.

Your Rights

Depending on your place of residence, you may have the following rights regarding your personal information:

Access
Request access to the information we hold about you
Deletion
Request the deletion of your personal information
Correction
Request the correction of inaccurate information
Portability
Receive a copy and request transfer to third parties
Restriction
Ask to stop or restrict processing
Consent
Withdraw consent at any time
Marketing
Unsubscribe from promotional emails via the unsubscribe link

Information Security and Retention

We implement security measures to protect your information, but no measure is perfect or impenetrable. We recommend not using insecure channels to send sensitive information.

Retention time depends on factors such as the need to maintain your account, provide the Services, comply with legal obligations, and resolve disputes.

Children's Information

The Services are not intended for children, and we do not knowingly collect personal information from minors. If you are a parent or guardian of a child who has provided us with information, please contact us to request its deletion.

We do not "share" or "sell" personal information of individuals under 16 years of age.

International Users

We may transfer, store, and process your personal information outside of the country where you reside. If we transfer your information outside of Europe, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses.